Exchange Policy

Exchanges must be done WITHIN 30 DAYS OF RECEIVING YOUR ORDER. Exchanges via Happy Returns can also only be made for A DIFFERENT SIZE OF THE SAME ITEM, not a completely different item.

EXCHANGES ARE FREE, so please ignore the price shown on our returns system, as this may be incorrect and is only for our internal refund process only. As exchanges are free, there will be no additional charges.

  • Please note if you opt for an EXCHANGE, stock is not immediately reserved and it is possible that the item/s that you requested are no longer available when you mail your package. If this is the case, you will be refunded for the item/s back to your original payment method and an email confirmation sent to you.

  • Please also note that the DELIVERY ADDRESS FOR EXCHANGES cannot be modified. The exchange will always be sent to the same address as the original order.